Home unit ESPRESSO MACHINE REPAIR and SERVICE
We repair most brands, and we are factory trained and Authorized Repair Center for:
ELEKTRA, ISOMAC, LA MARZOCCO, LA PAVONI, RANCILIO, SAECO & VIBIEMME
We also stock a wide variety of parts for do-it-yourselfers.
Stefano's Espresso Care proudly offers expert service at competitive rates.
Click Here to see an example of a machine's rebuild.
If you are planning to bring your machine to us in person, please call for an appointment. If you are not local to the Eugene/Springfield area and would like to ship your machine to us, please download the following forms:
Repair submission Form
IMPORTANT: you must pre-pay your estimate fee. Either type ESTIMATE in the search bar or follow this link: Add Estimate Fee to Cart
(Note: shipping is not charged to pay the estimate fee, but you are responsible for all shipping charges in sending and returning your equipment.)
EMAIL OR CALL us for an authorization number (RA#) before paying your estimate fee as you will need to type that number in the comments box on the shipping information page as you check out. Write the same RA number on the top of your repair submission form and include that form with your equipment. Machines shipped without a repair authorization number will be refused delivery.
NOTE: For local customers who wish to bring equipment in for repair, the above procedure needs to be followed and a drop-off appointment needs to be scheduled.
Please feel free to call us any time to discuss your individual equipment and maintenance needs. We look forward to working with you. Please contact us for more details.
Repair labor has a 30-day warranty. Replaced parts also have a 30-day warranty which excludes electrical parts as there is no warranty on electrical parts and damage cause by hard water. Neither warranty covers misuse, abuse, negligence, power surges, shipping damage, or items not included in the invoiced repairs. There are no returns or refunds for repair services.
Factory Authorized Service and Repair by a Factory Trained Technician.
Click a logo for brand specific parts and service pages.