ESPRESSO MACHINE REPAIR AND SERVICE

Stefano’s Espresso Care is an authorized repair & service center and factory-trained technician for ElektraIsomacLa MarzoccoLa PavoniRancilioSaeco and Vibiemme. Stefano has been repairing espresso equipment since 1999, and we proudly offer expert service at competitive rates for a wide range of commercial equipment, prosumer machines, and home units.

Since we shifted our focus from Commercial Equipment to Home Units a few years ago, we no longer provide on-site or emergency repairs. However, we still perform everything from minor repairs to full rebuilds on commercial equipment, including per-purchase inspections on used equipment, for those who are willing and able to deliver the equipment to our Oregon facility.

We keep thousands of commercial and home unit parts in stock, which helps us complete repairs in a timely manner. From the time a unit arrives on the bench, most repairs can be completed within a few days to a week, depending on the scope of the job.

Click Here to see an example of a complete rebuild.

Click Here if you'd like detailed information on our repair procedure.

Whether you would like to personally deliver or ship your machine to us, please follow these instructions:

  • Please contact us for a Repair Authorization (RA) number.
  • You must pre-pay your Estimate Fee to hold your place in our repair queue. Enter your RA# in the comments box (final checkout page), and write the same number on the outside of your box if shipping the machine. Machines arriving without a repair authorization number will be refused delivery.
  • Print, complete, and sign our Repair submission Form.
  • For those shipping their equipment in, please review our Shipping Instructions.

​Feel free to email or call us any time to discuss your individual equipment and maintenance needs. We look forward to working with you.

Repair labor has a 30-day warranty. Most replaced parts also have a 30-day warranty, however, there is no warranty on electrical parts or damage caused to any part by hard water. Neither warranty covers misuse, abuse, hard-water damage, negligence, power surges, shipping damage, or items not included in the invoiced repairs. There are no returns or refunds for repair services.

Arrivederci a presto.

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